FAQ

The Store

We are currently closed for the off-season, but will reopen in March at our new location: 350 Commercial Street in Provincetown.

Absolutely! Anyone well-behaved is welcome at Repurposed, even if they happen to be furry and/or four-legged.

The Products

Not necessarily. Our definition of repurposing simply requires using stuff for a purpose other than that for which it was intended. For example, if we had a chess set made from nuts and bolts, chances are some of those pieces would have been purchased new, but they're being used in a diffferent way than you'd expect.

That said, the vast majority of what we sell—we estimate around 90% of our merchandise—uses post-consumer materials or components otherwise destined for a landfill.

Are you crazy?!! Come on, some of our products have brand names on them!

No, Repurposed does not make everything we sell. Though we do make some of our own products, what we do is more about the curating than the creating.

We make some of it ourselves and are lucky enough to be in a town populated by some very creative people.

When we started, we scoured the internet for items that were made from recycled materials or were otherwise upcycled from everyday items. And since we opened, we've gotten a lot of recommendations from our customers!

Some of our products are items any retail store could get wholesale while others are exclusive to Repurposed.

If you create a unique item that should be in our store, or know someone who does, read about Your Stuff in Our Store.

We make some ourselves, have a number of creators in Provincetown and elsewhere on Cape Cod, shop vendors from all around North America, and then have items made in South America, Asia, Europe, and Africa.

Now we just have to find someone making great repurposed stuff in Australia! If that's you, read about Your Stuff in Our Store.

If you'd like to know where a particular item is made before making your purchase, just click the little chat bubble and ask!

Many of our creators would love the opportunity to make something special for you! Just click the little chat bubble or stop by the store and let us know what you're thinking about.

Shopping with Us

In-store, we accept MasterCard, Visa, Amex, Discover, Apple Pay, Google Pay (formerly Google Wallet or Android Pay), and, of course, dead presidents.

Online we can take all of the above, plus Shop Pay, PayPal, Venmo, and Meta Pay (formerly Facebook Pay).

And apparently Diners Club. I mean, they tell us we can take it, but we've never seen one.

We are required to collect sales tax on orders shipped to addresses in Massachusetts or purchased at our Provincetown store.

We collect 6.25% tax on taxable items, and nearly all of the items we sell are taxable. Shipping and handling are not taxable in Massachusetts.

At this time we are not required to collect tax on orders shipped outside of Massachusetts.

Gift cards are not taxable.

There are many items we sell in our store that cannot be easily sold online. Some one-of-a-kind items sell so quickly that we don't have time to photograph them and get them online. Other items cannot be sold online due to restrictions from the manufacturer.

If you're interested in something you saw when you visited, but don't see it online, click the little chat bubble and we'll see what we can do to help you!

Our default method of shipping is USPS Priority Mail. It generally takes two to three days to arrive anywhere in the United States, after processing. All orders have a tracking number, which will be emailed to you when your order is shipped.

We can ship via other carriers by request.

After Your Purchase

No, no, no, no, no! Your information is one of the few things we will never repurpose. You can read our Privacy Policy for all of the details.

Have you checked your spam/junk mail folder? That's the first place to look if you placed an order and haven't received a response. Our system will send a confirmation for your order immediately upon completion of the sale. All emails from us originate at RepurposedGallery.com.

It's also possible you typed your email address incorrectly or our message was stopped by your ISP before reaching your inbox. If you've checked your spam folder and still don't see anything, contact us and we'll assist you.

While we hope you're going to love your purchase, we do permit returns for exchanges or store credit. Read our Returns Policy for details.

Miscellaneous

Repurposed is always looking for items that might otherwise be discarded for use in a project by us or our creators, but that list changes frequently. Check out Old Stuff We Can Use to see what's currently on the list.

No more corks, please. We never want to see another cork ever again.

If you'd like to contact us, you can:

  • click the chat bubble that appears on every page of our website;
  • use the form on this page;
  • send mail to Repurposed, PO Box 709, Provincetown, MA 0265; or
  • visit us anytime we're open!